Web Toolbar by Wibiya Brian D. Shelton
The Trouble with [Job] Titles

Most people want a big title. It signifies their arrival on the business scene. It boosts their ego. It changes how others “see” them.

I was reminded through an experience yesterday, how much a title can actually be more of an obstacle than an asset.

And that is the problem.

The trouble with a title is that it immediately throws up boundaries and limitations. Instead of being fully present and focused on the individual and what he or she has to offer, your brain is busy adjusting expectations based on the person’s title (label).

One CEO requested branding & positioning documentation from the Marketing Department in preparation for an important meeting with an outside consulting group who was brought in to advise on an important project. One of the employees presented the information (which the CEO conceded was right on the mark), but because the individual carried a title that didn’t specifically (or implicitly) indicate expertise in “branding”, the CEO responded with a request for someone “better suited” to present the information.

You see, in the CEOs mind, the employee’s title disqualified him from being able to provide excellent information, or to add value. Discounting ideas, information, or feedback simply based on a person’s title significantly limits the potential of any organization. This is an especially important reality for leaders to pay attention to.

When titles become earplugs, the casualties include creativity, innovation, efficiency and growth.

How do you prevent yourself from falling prey to the tendency to let someone’s title influence your ability or willingness to listen openly, honestly, diligently and authentically to the person across from you?